Due Diligence

Third-Party Consents in M&A: Customers, Suppliers, Software, Permits, and Contracts

Some of the most important deal approvals come from people who are not buyer or seller. Customer contracts, supplier agreements, software licenses, permits, lenders, landlords, and franchisors can all become hidden closing risks.

Best for:Founders preparing for a saleM&A advisors & bankersCFOs running diligence
Use this perspective to move toward transaction readiness, sale timing, or M&A execution work.

Key takeaways

  • Third-party consents should be identified before LOI, not during the final week before closing.
  • Consent risk is different from assignability risk: some contracts transfer automatically, some require notice, and some require approval.
  • The highest-risk consents are usually tied to revenue concentration, operating licenses, lenders, landlords, software systems, government contracts, and franchise rights.
  • A consent plan should define timing, message, owner, fallback, and closing condition impact.
  • Buyers convert unresolved consents into closing conditions, escrows, purchase price changes, or delayed close.

Not every closing risk sits inside the purchase agreement

For adjacent context, compare this with Lease Assignment and Landlord Consent, Customer Contract Assignability, and M&A Closing Checklist. Those articles cover specific pieces; this article covers the full consent map.

Research finding
SRS Acquiom 2025 M&A Deal Terms StudyDeloitte 2025 M&A Trends SurveyABA Private Target M&A Deal Points commentary

Deal-term research and transaction practice continue to show that closing conditions, assignment issues, and third-party approvals are central execution risks in private M&A.

For sellers, the practical task is to identify who can block, delay, or complicate closing before the buyer does.

Consent risk is manageable when it is mapped early and sequenced carefully.

Third-party consent

Approval, waiver, notice, or acknowledgement required from a non-party before a contract, license, permit, or relationship transfers or remains valid

Anti-assignment clause

A contract provision restricting assignment or transfer without consent

Change-of-control clause

A provision triggered by ownership change even if the contract itself is not assigned

A founder may think the deal is between seller and buyer. In practice, lenders, landlords, franchisors, customers, suppliers, software vendors, regulators, licensors, and government agencies may all have a say. Some only require notice. Some require consent. Some can terminate. Some can use the transaction as leverage.

The worst consent issue is the one discovered after the purchase agreement makes it a closing condition.

A consent inventory should be built before buyer diligence. It identifies the contract or right, the trigger, the consent requirement, the business impact, and the timing plan.

The consent plan should separate must-have consents from nice-to-have notices. Buyers care most about consents that affect revenue continuity, legal operation, or closing certainty.

Consent timing is sensitive because asking for approval may reveal the transaction before the seller is ready. That does not mean the issue should be ignored. It means the seller needs a staged plan.

Consent CategoryTiming RiskPractical Approach
Key customer consentCustomer learns about sale and worries about continuityPrepare relationship-owner script, buyer value message, and fallback plan
Landlord consentLandlord uses consent to renegotiate termsReview lease early and start only when deal certainty is high
Lender consentPayoff or waiver timing delays closeNotify per credit agreement and request payoff timeline early
Software license consentVendor blocks transfer or reprices enterprise licenseIdentify mission-critical systems before LOI
Permit or regulatory consentApproval timeline exceeds expected closing scheduleMap statutory timing and make it a critical-path item

Frequently asked questions

Should a seller ask for consents before signing an LOI?

Usually not broadly, but the seller should identify requirements before LOI and plan the sequence. Some lender, regulatory, or license issues may need earlier work.

What if consent cannot be obtained before closing?

The parties may delay closing, carve out the asset, create a transition service, require post-closing covenant, or adjust price or escrow.

What is the biggest mistake?

Assuming a stock sale avoids all consents. Change-of-control clauses can trigger even when contracts are not assigned.

Work with Glacier Lake Partners

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Research sources

SRS Acquiom: 2025 M&A Deal Terms StudyDeloitte: 2025 M&A Trends SurveyABA: Private Target M&A Deal Points Study commentary

Disclaimer: Financial figures and case-study details in this article are anonymized, composite, or representative examples based on middle market operating situations, and are not guarantees of outcome. Statistical references are drawn from cited third-party research; individual transaction and operational results vary based on business characteristics, market conditions, and deal structure. This content is for informational purposes only and does not constitute legal, financial, or investment advice. Consult qualified advisors for guidance specific to your situation.

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