Key takeaways
- Non-solicitation agreements and non-compete agreements are separate restrictions that are negotiated, scoped, and enforced differently. A founder who negotiates a narrow non-compete can still be bound by a broad non-solicitation that prevents them from hiring former colleagues or working with former customers for years.
- Employee non-solicitation provisions typically prohibit the selling founder from soliciting, recruiting, or hiring any employee of the business for 2–4 years post-close. "Solicit" is often defined broadly enough to cover casual LinkedIn messages and informal conversations — not just formal job offers.
- Customer non-solicitation provisions prohibit contacting former customers to divert their business. The scope question — which customers, for how long, in what geographic area — is the central negotiation. Customers who became customers after the sale closing date are typically not covered; customers active in the 12–24 months before closing almost always are.
- The FTC's 2024 non-compete rule included a bona fide sale of business exception. Non-solicitation provisions in M&A transactions are treated as distinct from employee non-competes and are generally not affected by the FTC rule — but the legal landscape is evolving and state law governs enforceability.
- The practical cost of a non-solicitation violation is not usually a lawsuit — it is an indemnification claim under the purchase agreement. If the purchase agreement includes an indemnification provision tied to breach of the non-solicitation covenant, a buyer who can demonstrate that a former employee was solicited has a claim against the escrow or the seller directly.
In this article
- Employee non-solicitation: what it prohibits and how it is triggered
- Customer non-solicitation: scope, duration, and the carve-out negotiation
- How non-solicitation interacts with the FTC non-compete landscape
- Enforcement: how violations are discovered and what they cost
- The negotiation: what to push for and what to accept
2–4 years
Typical duration of non-solicitation provisions in LMM purchase agreements
12–24 months
Lookback period for customer non-solicitation coverage — customers active in this window before closing
Separate documents
Non-solicitation and non-compete are typically separate provisions with different scope, duration, and enforceability analysis
When founders think about post-close restrictions, they think about non-competes — the prohibition on starting or joining a competing business. Non-competes receive extensive negotiation attention because their impact on the founder's future career and business activity is direct and obvious.
Non-solicitation agreements receive less attention and are more frequently signed without careful analysis. They are shorter, less dramatic-sounding, and often buried in the same section of the purchase agreement as the non-compete. But the restrictions they impose — on the founder's ability to hire former colleagues and work with former customers — can have material consequences for any venture the founder pursues after the sale.
A founder who negotiates a narrow two-year non-compete limited to the specific business line sold can still be prohibited by a four-year non-solicitation from hiring any of the 40 people who worked for them when they sold, including people who were laid off by the buyer post-close. The non-compete and non-solicitation are not the same restriction. They require separate analysis.
Employee non-solicitation: what it prohibits and how it is triggered
Employee non-solicitation provisions prohibit the selling founder from soliciting, inducing, recruiting, or hiring employees of the business (or, in some drafts, former employees) for a defined period after closing. The scope of the restriction depends on three variables: the definition of "solicit," the definition of covered employees, and the duration.
"Solicit" is defined more broadly in most purchase agreements than founders assume. The baseline definition prohibits direct job offers. A more seller-friendly definition limits the restriction to active recruitment efforts directed at the individual. A more buyer-friendly definition covers any communication that could reasonably be interpreted as encouraging the employee to consider leaving — which is broad enough to include a coffee conversation where the founder mentions they are starting something new.
Covered employees in a well-drafted provision are defined as employees of the acquired business as of the closing date, or as of any date within 12–24 months before closing. This lookback period matters: it prevents the buyer from arguing that an employee who left before the sale is still covered, while ensuring that employees who departed in the normal course shortly before closing are not immediately available for recruitment.
The buyer-initiated termination carve-out is the most important employee non-solicitation negotiation point for sellers who plan to start a new venture. Buyers frequently restructure the acquired workforce in the months after closing — reducing headcount, eliminating roles, or changing compensation structures. Employees who are laid off by the buyer post-close may be exactly the people the founder would want to work with in a new venture. Without a carve-out, the non-solicitation prohibits hiring them for the full restricted period even though the buyer severed the employment relationship.
Customer non-solicitation: scope, duration, and the carve-out negotiation
Customer non-solicitation provisions prohibit the selling founder from soliciting, diverting, or accepting business from customers of the acquired business for a defined period after closing. The central negotiation questions are: which customers are covered, what conduct is prohibited, and for how long.
Customer coverage is typically defined by a lookback period: customers who were active in the 12 or 24 months preceding the closing date are covered. The seller's negotiating interest is a shorter lookback (12 months) that excludes lapsed or inactive relationships. The buyer's interest is a longer lookback (24 months) that covers any customer with a recent relationship, even if they did not purchase in the period immediately before closing.
"Solicit" in a customer non-solicitation context typically means any affirmative effort to divert the customer's business from the acquired entity. It does not, in most well-drafted provisions, prohibit the customer from independently seeking out the founder and initiating a business relationship. The distinction between the founder soliciting and the customer reaching out matters practically and should be explicit in the agreement.
The most common mistake sellers make on customer non-solicitation is failing to carve out customers they have a personal relationship with that predates the business. A founder who built a relationship with a specific customer before the acquired business existed — and who brought that customer to the business — is often covered by a standard non-solicitation even though the relationship is personal, not institutional. Carving out named pre-existing personal relationships is a negotiation worth having.
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The FTC's 2024 rule banning most non-compete agreements included a bona fide sale of business exception: non-competes entered into in connection with the sale of a business are exempt from the rule, provided the seller has a substantial ownership interest in the business being sold.
Non-solicitation provisions are analytically distinct from non-competes and are generally not affected by the FTC rule. A non-solicitation is not a prohibition on competing — it is a prohibition on specific recruitment and customer contact conduct. The FTC rule's non-compete analysis does not reach non-solicitation restrictions.
State law governs the enforceability of both non-competes and non-solicitation provisions in M&A transactions. States vary significantly in their treatment of both. California, for example, broadly limits non-competes but has historically treated M&A sale-of-business non-competes differently from employment non-competes. The applicable state law — determined by the governing law provision in the purchase agreement — determines what is enforceable and what is not.
The legal landscape for post-close restrictions is evolving. The FTC rule was challenged in federal court shortly after issuance, and its ultimate enforceability remains uncertain. Sellers who expect non-compete or non-solicitation provisions to be unenforceable based on FTC guidance should obtain a specific legal opinion on the applicable state law before relying on unenforceability as their strategy.
The practical implication for LMM sellers: negotiate the non-solicitation language carefully on its own terms, independent of any assumption about the non-compete landscape. A non-solicitation that is appropriately scoped and carve-outed protects the founder regardless of what happens to the non-compete regulatory environment.
Enforcement: how violations are discovered and what they cost
Non-solicitation violations are discovered through employee and customer relationships, not through surveillance. The most common discovery mechanism is an employee who tells their new manager that the founder reached out, or a customer who mentions that they received an inquiry from the former owner.
Buyers who discover a non-solicitation violation have two main enforcement options. The first is an injunction — a court order prohibiting the founder from continuing the violating conduct. Injunctions are sought when the harm is ongoing and the buyer has a legitimate business interest in stopping it. The second is an indemnification claim under the purchase agreement. If the SPA includes a specific indemnification provision tied to breach of the non-solicitation covenant, the buyer can claim damages from the escrow or directly against the seller.
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The practical cost of a non-solicitation violation is rarely litigation — litigation is expensive, time-consuming, and uncertain for both parties. It is escrow exposure. If the purchase price included a 10% escrow held for 18 months, and the buyer brings a non-solicitation indemnification claim before the escrow releases, the founder faces the choice between contesting the claim (extending the escrow dispute) or settling for a partial release. Most founders settle. The settlement is the real cost.
The negotiation: what to push for and what to accept
Non-solicitation negotiation is most effective when conducted as part of the overall restrictive covenant package — non-compete scope, non-solicitation scope, and duration — rather than as isolated provisions. Buyers who are willing to narrow the non-compete geographic scope may be less willing to narrow the non-solicitation duration, and vice versa. Understanding the buyer's priorities allows the seller to make trades that protect the restrictions they care most about.
Non-solicitation negotiation priorities for sellers
Priority 1: Carve out buyer-initiated terminations
Any employee terminated by the buyer after closing should be immediately available for the founder to hire. This is the single highest-value non-solicitation carve-out for founders planning a new venture.
Priority 2: Define "solicit" narrowly
Restrict the prohibition to active, directed recruitment efforts. Exclude general advertising, responses to inbound inquiries, and casual social contact from the definition of solicitation.
Priority 3: Limit customer coverage to active accounts
Define covered customers as those who purchased in the 12 months before closing, not the 24 months. Exclude prospects who never became customers and accounts that lapsed before the closing date.
Priority 4: Carve out named pre-existing personal relationships
If the founder has specific customer relationships that predate the business or were built independently of the business, negotiate a named carve-out for those relationships before signing.
Priority 5: Tie duration to consideration received
Non-solicitation periods longer than 24 months should be tied to above-market consideration. A 4-year non-solicitation is reasonable consideration for a full-price transaction; an aggressive non-solicitation on a below-market deal gives the buyer protection without market-rate payment.
Frequently asked questions
What happens if a former customer contacts me after the sale?
If the non-solicitation prohibits "accepting" as well as "soliciting" business, receiving an inbound inquiry from a former customer and engaging with it may violate the agreement even without any outreach by the founder. The distinction between solicitation and acceptance is a key drafting point: sellers should push to limit the restriction to solicitation only, not acceptance of inbound customer contact. The practical enforceability of an "acceptance" restriction is limited, but an indemnification claim based on it is not.
Is a non-solicitation agreement enforceable if the buyer lays off covered employees?
In states that recognize a material change in employment defense, a buyer who substantially changes the terms of employment for covered employees — including layoffs — may reduce the enforceability of non-solicitation provisions against those employees. But this analysis protects the employee, not the founder: the buyer can still pursue the founder for soliciting a laid-off employee if the founder's agreement does not include an explicit buyer-termination carve-out. Negotiate the carve-out; do not rely on the employee's legal defense.
Does the non-solicitation apply if I start a business in a completely different industry?
Employee non-solicitation typically yes, because it prohibits hiring covered employees regardless of what business the founder starts. Customer non-solicitation depends on whether the founder's new business competes for the same customers — most customer non-solicitation provisions are limited to competitive solicitation, meaning the prohibition covers only attempts to divert business that competes with the acquired entity.
How are non-solicitation damages calculated?
Damages for non-solicitation breach are typically calculated as the buyer's actual losses: lost revenue from a diverted customer, cost to replace a recruited employee (recruiting fees, training, productivity loss during ramp), or, in some agreements, a liquidated damages amount specified in the SPA. Liquidated damages clauses — fixed amounts per violation — give the buyer certainty and give the seller visibility into the maximum exposure. Sellers should understand whether the SPA includes liquidated damages or an open-ended damages measure before signing.
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Disclaimer: Financial figures and case studies in this article are illustrative, based on representative middle market assumptions, and are not guarantees of outcome. Statistical references are drawn from cited third-party research; individual transaction and operational results vary based on business characteristics, market conditions, and deal structure. This content is for informational purposes only and does not constitute legal, financial, or investment advice. Consult qualified advisors for guidance specific to your situation.

